Now it’s 5:30, and Kinder hasn’t eaten a thing all day. Still, she’s a pillar of composure, not to mention unwavering professional commitment, while I’m borderline hypoglycemic and virtually crippled. She’s on her way to hand-deliver an item accidentally left behind by the Super Bowl–bound client, and I’m retiring—for good—to room service and the king-size bed at my hotel.
But before Kinder can leave, another client’s husband calls with a status update on his wife, whose shopping trip was thwarted by major, last-minute surgery that doesn’t sound cosmetic. Naturally, a Valentine’s present is in order. “I asked him when he wants to come in to look,” says Kinder. “But he said, ‘No, you know what she likes. Just put it on my bill.’”